The Importance of Business Agility in Handling the “New Normal”

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If there’s one thing the global pandemic has taught us, it’s that businesses need to be able to adapt and pivot and turn to how swift the world can change. Who would have thought that something as small as a virus could have a major impact on the global economy? It’s brought to light that being complacent simply has no place in how you run your business.

What Is Business Agility?

Agility is defined as the “ability to move quickly and easily.” In the business world, this simply means that you have to be quick to adapt to market changes to keep your competitive edge. It means that you shouldn’t just be thinking about how to improve your business now. Instead, you should be thinking about the ways you expect your industry and your customers to change.

Experts agree that this would often involve looking at the worst-case scenario. Productivity experts believe that looking at the worst thing that could happen would help one be better prepared to face it. In entrepreneurship, this means having plans in place for any kind of crisis or emergency. It also entails being prepared to make quick decisions without disrupting the way you do business.

The Future of Work

Thousands of businesses across the globe were unprepared to face the challenges brought on by the pandemic. It’s easy to say that nobody saw it coming; that these are unprecedented times. Yet some businesses were able to push forward and even continued to make a profit. This phenomenon was seen across industries as well, so it’s difficult to argue that it was only valid for essential businesses.

For example, the restaurant industry was one of the worst hits by this crisis. Instead of closing shop entirely, some chose to do delivery or curbside pick-up. Others repackaged their food, offering it as frozen, ready-to-cook meals. These businesses proved they were agile enough to see that there was still a market for their products and services. It was just a matter of changing the way they sell their products.

The future of work lies in this ability. You need to be able to think on your feet, but also have the proper resources to continue thriving. Thus, it’s not merely about changing your mindset; it’s about getting your whole organization — from top managers to rank-and-file employees — ready for whatever is thrown their way. Indeed, this ability can come naturally to some. However, it is also a skill that can be mastered with proper training and guidance.  ;

Continuing Education and Developing Skills

Online Courses

One of the things business owners should be open to is the continuous training and development of all members of the organization, regardless of rank. That is especially true if you’re in the middle of a digital transformation.

Something as seemingly simple as migration to Microsoft Office 365 would still require the services of an expert consultant, for instance. These experts have spent years studying the objectives and pain points and can ensure a smooth transition within your company. That also gives you the additional advantage of being prepared for instances like lockdowns and quarantines when working at the office was no longer feasible.

Similarly, taking developmental courses in leadership would put you in a better position to run your business. With the ongoing pandemic and people still adjusting to the “new normal,” you owe it to yourself and the company to be a more empowered and capable leader.

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